Shipping policy

Aprons Australia Shipping Policy

At Aprons Australia, we aim to provide efficient and reliable shipping services to ensure your orders reach you promptly and in excellent condition. Please review our shipping policy for detailed information on our shipping processes.

1. Order Processing:

  • Processing Time: Orders are typically processed within 1-2 business days after payment has been received.
  • Business Days: Our business days are Monday through Friday, excluding holidays.
  • Order Confirmation: You will receive an order confirmation email once your order has been successfully placed.

2. Shipping Methods:

  • Standard Shipping: Our standard shipping method typically takes 3-7 business days for delivery within Australia.
  • Express Shipping: We offer express shipping options for faster delivery. Delivery times and availability may vary based on your location.
  • International Shipping: We currently do not offer international shipping.

3. Shipping Rates:

  • Standard Shipping: A flat rate of [flat rate amount] applies to all standard shipping orders within Australia.
  • Express Shipping: Express shipping rates are calculated based on the weight and destination of the order and will be displayed at checkout.
  • Free Shipping: We offer free standard shipping on orders over [amount], within Australia.

4. Delivery Times:

  • Delivery times are estimated and may vary due to factors beyond our control, such as weather conditions, shipping carrier delays, and customs processing.
  • Please note that delivery times are calculated from the date of shipment, not the date of order placement.

5. Shipping Address:

  • Please ensure that your shipping address is accurate and complete. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
  • If you need to change your shipping address after placing an order, please contact us as soon as possible at sales@apronsaustralia.com.au. We will do our best to accommodate your request, but we cannot guarantee changes once the order has been processed.

6. Order Tracking:

  • Once your order has been shipped, you will receive a shipping confirmation email with a tracking number.
  • You can use the tracking number to track your order through the shipping carrier’s website.

7. Lost or Damaged Packages:

  • If your package is lost or damaged during transit, please contact us immediately at sales@apronsaustralia.com.au.
  • We will work with the shipping carrier to investigate and resolve the issue as quickly as possible.